WE’RE HERE IF YOU NEED US!
We are open for anyone that has bookings with us, or for those that want to book their fur babies in.
We’ve had to make a few changes to our hand over process due to the Coronavirus but rest assured love and cuddles given to your fur babies has not changed.
Please read important information below:
Drop off and collection are now by appointment only during our normal opening hours. Please wait in your car until a staff member indicates that they are ready for you.
Only 1 customer on site at any one time.
Vaccination cards if possible can be emailed to me, email@example.com to avoid unnecessary contact.
Prepayment by bank transfer or over the phone for your booking if possible, to avoid unnecessary contact (please contact if info is needed)
Please only bring 1 blanket and 1 toy, as we have to wash and air dry belongings before we can give to the animal. Leads, collars and carriers will need to go home with you (we can supply bedding).
Your fur baby will need to be wiped down with pet friendly wipes and given a good brush (which i’m sure they won’t mind) before they go into their kennel/pen as we’ve been advised to do so to help stop the spread of this terrible virus.
Don’t be alarmed when we answer the gate wearing PPE. We are aware that some animals may not have seen masks, etc so may be unsure but rest assured that we don’t wear it when interacting with the dogs during the day.
I know that this is all a little strange and many of you may have questions so please call 01299 400793 or email firstname.lastname@example.org and i’ll answer any questions that you may have.
Take care and stay safe and we will meet again.
From the BBK Team